This page includes a series of questions that are commonly asked by customers across all of our services, they cover topics including services, product usage and what to expect from ATP Cleaning.
1. What commercial and residential cleaning services does ATP Cleaning provide?
We deliver a full range of commercial and residential cleaning services. Our commercial work includes contract cleaning, janitorial services, deep cleaning, and specialist biohazard cleaning. For residential properties, we provide end-of-tenancy cleaning, holiday let cleaning, after-build cleans, and specialist deep cleans.
2. Are your cleaning products safe and environmentally responsible?
Yes. Wherever possible, we use eco-friendly, non-toxic cleaning products that are safe for people, pets, and the environment, without compromising on effectiveness or hygiene standards.
3. How often should cleaning be carried out?
Cleaning frequency depends on factors such as footfall, usage, and the type of environment. We’ll assess your property or premises and recommend a cleaning schedule tailored to your operational needs, from daily contract cleaning to periodic deep cleans.
4. What does a deep clean include?
A deep clean goes beyond routine cleaning and focuses on detailed, intensive cleaning of hard-to-reach and high-use areas. This includes heavy-duty surface cleaning, detailed sanitation, and areas typically missed during day-to-day cleaning.
5. Do you offer emergency or reactive cleaning services?
Yes. We provide rapid-response and emergency cleaning services, including biohazard and specialist cleans. Our team is available 7 days a week to respond quickly and discreetly when urgent support is required.
6. Are your cleaning staff trained, vetted, and insured?
Absolutely. All ATP Cleaning staff are fully trained, background-checked, and insured. We invest in ongoing training to ensure our teams work safely, professionally, and to consistently high standards.
7. How do you manage safety during biohazard cleaning?
Biohazard cleaning is carried out in strict accordance with health and safety regulations. Our team uses appropriate PPE, specialist equipment, and approved disposal methods to ensure safe, compliant, and thorough decontamination.
8. How do you ensure security and confidentiality in residential properties?
We take privacy and security seriously. Our teams are trained to work discreetly and respectfully, safeguarding your property, belongings, and personal information at all times.
9. Can you provide references or reviews?
Yes. We have a proven track record of delivering reliable, high-quality cleaning services. References and customer reviews are available upon request to demonstrate our experience and service standards.
10. Do you offer tailored cleaning plans?
Yes. Every property and client is different. We create bespoke cleaning plans based on your requirements, budget, and operational needs — ensuring you receive a service that fits, not a one-size-fits-all solution.
11. What biohazard cleaning services does ATP Cleaning provide?
We provide a comprehensive range of specialist biohazard cleaning services, delivered safely, discreetly, and in full compliance with health and safety regulations. These include:
- Trauma and crime scene cleaning
- Blood and bodily fluid cleanup
- Needle and sharps removal
- Hoarding and extreme cleaning
- Infectious disease and contamination cleaning
- Unattended death and decomposition cleaning
- Waste removal and hazardous material disposal
All biohazard services are carried out by trained, fully insured professionals, using specialist equipment, approved PPE, and compliant disposal methods to ensure thorough decontamination and safety.